Fast, Secure, and HIPAA Compliant
Getting the records you need shouldn’t slow your case down. From medical records and radiology imaging to specialized record requests, our team provides comprehensive record retrieval and secure record management to help keep claims moving from start to finish.
From medical records to legal documents, we retrieve the information you need while ensuring every request is handled accurately, securely, and in compliance with HIPAA requirements.
Sometimes the records tell only part of the story. When a treatment history has gaps, our medical canvassing team works to identify providers you may not know about, surfacing records that could change the shape of your case.

From medical records to legal documents, we retrieve the information you need while ensuring every request is handled accurately, securely, and in compliance with HIPAA requirements.
1. Submit Your Request
Start your record retrieval through Viewpoint, our secure online portal.
2. We Review the Details
Our team reviews your request and verifies the information needed to get started.
3. We Contact Providers
Requests are sent to the appropriate providers, facilities, or agencies.
4. We Stay On It
Regular follow-up helps keep your request moving until the records are received.
5. Track Your Request
Check the status of your request anytime through Viewpoint.
6. Receive Your Records
As soon as your records are ready, they’re securely delivered through Viewpoint.
Our team will handle the requests, follow-up, and secure record retrieval so you can stay focused on your case.